Job Description

Care Coordinator

Location: Copiague, NY (On-site/Field-based)

Schedule: Monday – Friday, 9:00 AM – 5:00 PM (37 hours/week)

Role Overview

We are seeking a compassionate and detail-oriented Care Coordinator to support individuals in navigating their healthcare journey. In this role, you will partner closely with interdisciplinary teams to deliver short-term, goal-oriented interventions, ensuring patients receive timely and effective support within a collaborative healthcare setting. This is a mission-driven opportunity to make a tangible impact on patient outcomes through hands-on support and innovative care delivery models.

Key Responsibilities

• Patient Support: Provide brief, evidence-based interventions tailored to individual needs and educate patients on treatment plans, medications, and available resources.
• Collaboration: Work alongside medical providers and behavioral health specialists to develop and support comprehensive care plans.
• Monitoring & Documentation: Track patient progress, adjust support strategies as needed, and maintain accurate clinical records.
• Advocacy: Identify barriers to care and proactively connect individuals to essential community services.
• Outreach: Conduct field-based work, including home visits, hospital visits, and community outreach to ensure continuity of care.

Qualifications

• Education: Bachelor’s degree in Social Work, Human Services, Psychology, Public Health, or a related field.
• Experience: Minimum of 1 year of experience providing direct services to individuals with complex needs (e.g., serious mental illness, chronic conditions, or disabilities).
• Skills: Strong understanding of care coordination, case management, or community-based support services.
• Travel: Reliable transportation and a willingness to travel regularly within the community, including transporting clients when necessary.
• Communication: Excellent organizational and documentation skills with the ability to manage multiple priorities in a fast-paced environment.

Preferred Skills (Nice to Have)

• Bilingual or multilingual abilities.
• Experience with Health Home, managed care, or integrated care models.
• Knowledge of local service systems and referral networks (housing, benefits, food access).
• Experience with Electronic Health Records (EHR) or care management platforms.
• Background in behavioral health, substance use, or chronic disease management.

Why Join Us?

• Meaningful Impact: Directly improve access to care for underserved and vulnerable populations.
• Collaborative Culture: Work within an integrated, team-based environment with strong professional development support.
• Professional Growth: Gain exposure to best practices in transitional care and social determinants of health.

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