Client Contact Specialist (Rapid Pay Increase) Job at CAROLINA LEGAL ASSOCIATES, Charleston, SC

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  • CAROLINA LEGAL ASSOCIATES
  • Charleston, SC

Job Description

Be the Heart of Our Legal Team!

Are you a high-energy communicator who loves helping people? Do you thrive in fast-paced environments where your organizational skills truly shine? We are looking for a Client Contact Specialist to be the vital link between our clients and our legal experts.

You are the engine that keeps our cases moving forward and ensures our clients feel heard, supported, and valued.

Why You’ll Love This Role:

  • Make an Impact: You’ll be the first point of contact for people seeking justice and help.
  • Fast-Paced Growth: Sharpen your legal research and case management skills in a professional, supportive environment.
  • Own Your Success: We value self-starters who can take the lead and keep our team organized without being micromanaged.
  • Rapid Pay Increase: Starting at $17/hour, with potential to reach $22/hour within a year based on performance. (Salary may be higher for a bilingual candidate)

What You’ll Do:

  • Champion the Client: Be the friendly, professional voice for our potential and current clients, ensuring they stay updated and informed.
  • Master the System: Use your tech-savvy skills to manage our Case Management system with precision, making sure our attorneys have exactly what they need at their fingertips.
  • Solve the Puzzle: Dive into intranet requests and research to provide the critical data that helps win cases.

What You Bring to the Table:

  • You have a "customer-first" mindset and a track record of turning phone calls into positive experiences.
  • You’re a self-motivated pro who doesn’t need a reminder to follow up.
  • You’re comfortable with MS Office (Word, Excel, Outlook) and ready to learn our specialized legal software.
  • Experience in a law firm or professional setting is a plus, but your attitude and energy matter most!
  • If you are bilingual and can speak both English and Spanish, that is a plus!

Shifts Available:

  • First shift is 9:00 AM - 6:00 PM
  • Mid Shift is 11:00AM - 8:00PM
  • Evening Shift is 2:00PM - 10:00AM

Ready to join a top-notch law firm and make a difference as a Client Contact Specialist ? Apply today to advance your career into the legal realm!

Job Tags

Shift work, Day shift

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