Job Description

Job Title: Content Strategy Analyst / Technical Writer - Remote

Duration (Contract): 12 Months

Client Location: O Fallon, Missouri 63368

Location Preference: Remote

Job Description:

Responsibilities:

• Collaborate with cross-functional teams (Product Managers, Engineers, Testers, etc.) to create and update technical content
• Ensure the documentation aligns with the writing standards
• Manage the review lifecycle and address input and feedback received from internal business partners and external customers
• Provide excellent customer service to our business partners and customers
• Author in XML or Markdown for content creation and editing
• Use screen capture and graphic tools to add visuals to your document
• Publish technical content to multiple platforms and output types, such as PDF, HTML, and Wiki
• Demonstrate the following Client Way principles and behaviors:
• Create value for our customers, partners, and colleagues
• Grow together to achieve our goals
• Move fast on what matters most for our customers and Client

Required Skills, Experiences, Education and Competencies:

• Strong organizational and time management skills
• Strong written and verbal communication skills
• Ability to learn new technology programs and processes to understand complex information and translate it to user-friendly content
• Adaptable to dynamic change in a fast-paced environment
• Team player, with the ability to interact and work with multiple teams at various levels within the organization
• Exhibit a sense of professionalism, accountability, and empowerment to drive results
• Experience with Microsoft Office products
• Basic understanding of DITA/XML, HTML, and PDF is a plus
• Certification in any technical writing course is a plus

The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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