The Customer Care Coordinator facilitates the day-to-day phone activities of the Americas Customer Care Center, ensuring service levels, performance, orders, and revenue targets are met or exceeded. This role serves as the front-line support for customers and the commercial organization, collaborating with cross-functional teams in Finance, Distribution, Logistics, IT, Business Analysis, and Sales. The ideal candidate thrives in a fast-paced, customer-oriented environment and enjoys handling a diverse range of inquiries while wearing multiple hats.
Key Responsibilities
Required Qualifications
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