Customer Service Representative, Medical Device - 252122 Job at Medix™, Ashburn, VA

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  • Medix™
  • Ashburn, VA

Job Description

This newly created Customer Service role will join a growing medical device company that is expanding distribution operations across the US.

Position is fully Onsite 5 days/week in Ashburn.

Responsibilities

  • Provide customer service to clients (hospitals, doctors, etc.) by intaking and coordinating orders.
  • Accounts receivable activities including generating and issuing invoices, follow up on payments, etc.
  • Provide scheduling assistance for booking the surgery to ensure product will be available and be delivered to the surgery location.
  • Coordinate with logistics and product managers/sales team to ensure product availability for the client timeline.

Qualifications

  • 2-4 yrs customer service experience, ideally with experience supporting B2B clients/customers
  • Accounts receivable / customer invoicing experience
  • Associates or Bachelors Degree or equivalent experience.
  • Strong MS Office, spreadsheets, computer skills
  • Attention to detail
  • Familiarity with ERP system is a Plus.
  • Logistics background is a Plus.

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