Entry-Level Logistics Coordinator (Bilingual in Mandarin) Job at IM Global LLC, Inglewood, CA

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  • IM Global LLC
  • Inglewood, CA

Job Description

Pay: $45,000.00 - $50,000.00 per year

IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.

Job description

Responsibilities Overview

  • Assist with the communication between the customer services team and our US vendor.
  • Responsible for ensuring the completeness of customs clearance information and documents. Ensure the communication between our service providers and airlines is completed in a timely manner.
  • Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
  • Coordinate and follow-up with our warehouse and 3rd party warehouses for the customer's needs. Such as order fulfillment, forwarding, dropship, transshipment, and demolition etc.
  • Monitor and coordinate import customs clearance and transportation.
  • Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.

Qualifications

  • Bachelor’s degree from four-year college or university and 1-2 years related experience and/or training
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite or similar software

Schedule: 5 days a week with weekend availability

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Job Tags

Full time, Work at office, Visa sponsorship, Weekend work

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