Job Description

The Executive Director is responsible for the overall leadership, strategic direction, and day-to-day operations of a luxury community located in Georgetown, TX. This role requires a strong operator, people leader, and culture builder who can inspire teams, elevate service standards, and ensure outstanding resident satisfaction while achieving financial and operational goals.

Key Responsibilities

• Lead, mentor, and develop a high-performing leadership team and community staff
• Oversee all aspects of daily operations across independent living, assisted living, and memory care
• Deliver exceptional resident experiences through elevated service standards and personalized care
• Ensure compliance with all federal, state, and local regulations governing senior living operations
• Implement and continuously improve policies, procedures, and best practices to drive operational excellence
• Own financial performance including budgeting, forecasting, revenue optimization, and expense control
• Foster a culture of accountability, engagement, and continuous improvement
• Build strong relationships with residents, families, team members, and community stakeholders
• Represent the community with professionalism, warmth, and integrity

Qualifications

• Minimum of 5 years of senior housing management experience required. Independent Living experience preferred.
• Bachelor’s or Master’s degree in Business, Healthcare, Health Sciences, Hospitality, or related field (or equivalent experience)
• Proven success with stabilizing and maintaining high occupancy

Knowledge & Skills

• Strong understanding of regulatory requirements for senior living communities
• Proven leadership and team development capabilities
• Exceptional customer service mindset with a focus on resident satisfaction
• Strong problem-solving, critical thinking, and decision-making skills
• Ability to plan, delegate, and manage multiple departments effectively
• Experience with policy development and operational execution
• Financial acumen including budgeting and long-term planning
• Excellent communication skills—both verbal and written
• High emotional intelligence with strong interpersonal and relationship-building skills

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