Job Description

About Us

We are a fast-growing, family-owned HVAC company based in Phoenix, Arizona, currently scaling from $5M to $8M+ in annual revenue and looking to be at 15 Million in 2-3 years. Our Residential Division is gaining serious momentum, and we are looking for the right person to help us take it to the next level.

This is not a “plug-and-play” role-we’re looking for someone who wants to build, lead, and grow with us . We are looking for a proven leader who can spearhead operations , drive performance, develop people, and create systems that allow us to scale year over year all while maintaining a strong family-oriented culture

What You’ll Be Responsible For

• Lead and manage daily operations across service, install, and support teams
• Drive revenue growth while maintaining strong profit margins
• Build, develop, and coach a high-performing team (techs, advisors, dispatch, office staff)
• Implement systems, KPIs, and accountability across all departments
• Improve operational efficiency, scheduling, and customer experience
• Collaborate with sales leadership to increase close rates and average ticket
• Establish and reinforce a strong, positive, team-first culture
• Identify and develop future leaders within the organization
• Continuously improve processes to support scaling from current revenue to next level

What We’re Looking For

• Proven experience in the service industry (HVAC, plumbing, electrical, or similar)
• Strong background in operations management and team leadership
• Experience driving revenue growth and improving profitability
• High-level sales understanding (KPIs, conversion rates, ticket averages, performance coaching)
• Strong coaching and leadership skills — ability to develop people, not just manage them
• Process-driven with the ability to build structure in a growing company
• Comfortable in a fast-paced, high-growth environment
• Strong communicator with leadership presence and accountability

What Success Looks Like

• Increased revenue and improved operational efficiency
• Strong team culture with high retention and accountability
• Measurable improvements in KPIs (close rate, average ticket, productivity)
• Systems and structure that support scaling year over year
• A leadership team that grows and develops under your guidance

Compensation & Growth

• Competitive base salary (based on experience)
• Performance-based bonus tied to KPIs and company growth
• Potential long-term incentives/equity opportunities
• Opportunity to grow into a key executive role as the company scales
• Health benefits (if applicable)
• Paid time off + holidays

Why Join Us

• Be part of a company that is scaling aggressively
• Work directly with ownership and influence major decisions
• Help build something meaningful, not just maintain it
• Strong team culture — we win together

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