Job Description

Pay: $70,000.00 - $75,000.00 per year

Job Title: Housekeeping Manager

Location: The Eden, Santa Monica, CA

Reports to: Director of Rooms

Salary Range: $70,000-75,000

Santa Monica, CA | Boutique Hotel | Full-Time

About The Eden

Perched just above the Pacific, The Eden is a 70-room independent hotel in Santa Monica that celebrates the Streamline Moderne era—an icon of movement, optimism, and grace. Wrapped in lush greenery and ocean light, The Eden blends timeless design with a modern commitment to wellness, sustainability, and genuine care.

Role Overview

The Housekeeping Manager owns the housekeeping department! This role supports the overall leadership and excellence of The Eden’s housekeeping department. This role ensures that every guest room, suite, and shared space reflects the hotel’s serene and polished aesthetic. Working alongside the Director of Rooms, you’ll oversee daily operations, manage both in-house and contracted staff, and uphold the meticulous standards that define The Eden experience.

What You’ll Do

• Oversee daily housekeeping operations, including guest rooms, public spaces, and laundry services.
• Lead, train, and motivate a blended team of in-house associates and third-party staff to deliver consistent quality.
• Serve as the key liaison for the hotel’s contracted housekeeping partner—managing communication, scheduling, and accountability.
• Conduct daily quality inspections, ensuring all spaces exceed cleanliness and presentation expectations.
• Collaborate with Front Office and Engineering to ensure timely room readiness and seamless guest turnarounds.
• Manage department inventory, ordering, and cost controls in alignment with budget goals.
• Uphold safety and sanitation standards across all housekeeping functions.
• Respond to guest concerns with empathy and swift resolution.
• Support recruitment, onboarding, and continuing training to strengthen team culture and service consistency.
• Assist the Director of Rooms in reviewing labor performance, vendor quality, and operational improvements.
• Other duties as assigned.

What You Bring

• 2+ years of housekeeping leadership experience in a hotel environment required; independent, boutique, or luxury experience preferred.
• Proven ability to lead and inspire diverse teams, including contracted labor.
• Strong organizational, communication, and problem-solving skills.
• Familiarity with hotel management systems and housekeeping software.
• Experience with third-party or union labor management preferred.
• Flexible availability, including weekends and holidays.
• A deep appreciation for detail, design, and creating a restorative guest environment.

Perks & Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Wellness incentives and employee discounts
• Professional growth and development opportunities

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

• Work Location: In person

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