Job Description

Masis Staffing Solutions is assisting our non-profit client in Worcester, MA in searching for a Housing Counselor ( level based on experience for positions as Case Manager or Specialist) to support individuals and families with housing stability and essential life resources.

This role is ideal for someone with a background in human services, social services, or community support who is looking to make a meaningful impact working directly with underserved populations.

Bilingual English/Spanish is required for higher level/pay positions, and "preferred" for lower level/pay positions but not required.

Compensation & structure:

• Pay range: $21–$27/hour depending on experience and level
• Full-time (40 hours/week)
• Opportunity for temp-to-hire and long-term placement

Schedule: Onsite, Monday through Friday, 8am to 5pm

What you’ll do:

• Support individuals and families facing housing and financial challenges
• Conduct intakes and assessments to understand client needs
• Assist with accessing housing, employment, and community resources
• Provide ongoing support to help clients achieve stability and independence
• Coordinate with internal teams, agencies, and service providers
• Maintain accurate records and manage case documentation

What we’re looking for:

• Background in human services, social services, nonprofit work, or related field
• OR strong administrative/customer-facing experience with interest in mission-driven work
• Strong communication, organization, and empathy
• Ability to manage multiple priorities in a fast-paced environment
• Bilingual (English/Spanish) a plus but not required

Why this role:

• Make a direct impact in your community
• Gain hands-on experience in housing and human services programs
• Join a mission-driven organization supporting individuals and families in need

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