JD Edwards World Developer Job at Tekgence Inc, Atlanta, GA

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  • Tekgence Inc
  • Atlanta, GA

Job Description

Must-Have**

1. JDE WorldSoft A7.3 or onwards versions

2. JDE World - SVR, DW, VO, PO, UDC, DD, WW, RDA, FDA, SDA-(Mandatory)

3. AS400 - DB2/400, SQL/400, SQLRPGLE, RPG, RPGLE. CLLE, CL-(Mandatory)

4. Tools: ALDON, HAWKEYE, DBU, UCT, JIRA, ServiceNow

SN Responsibility of / Expectations from the Role

• Own day to day stability of JDE World applications on IBM i / AS/400 (Tier 0/Tier 1).

• Monitor PROD alerts, jobs, and interfaces; triage issues, restore service fast, and escalate critical alerts per SOP.

• Provide on call support, handle incident intake, impact assessment, and customer communications until closure.

• Perform root cause analysis (RCA) for Sev 1/Sev 2 incidents; implement permanent fixes and preventive controls.

• Support change windows/outages/maintenance, validate post deploy health, and ensure rollback readiness.

• Maintain and execute operational runbooks, escalation paths, and first hour checklists.

• Track and close related incidents/problems, coordinating with infra, network, DB, and downstream application teams.

• Produce and distribute daily/weekly/monthly operational reports/dashboards (incidents, trends, SLAs).

Job Tags

Permanent employment

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