Our Operations team is the fastest growing team in the org and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service.
How you’ll make an impact:
Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team.
Hybrid work schedule: 2 days' work in office, 3 days' work from home
Available Schedules:
Minimum Qualifications:
Preferred Qualifications:
...Consultant Accounting Advisory Our consultants work as part of a team with other CFGI professionals, Big 4 auditors, and client management on all facets of the engagements, including analyzing financial information, interviewing client management, identifying key...
...SUMMARY The Logistics Coordinator supports daily transportation, shipping, and receiving operations to ensure the efficient and accurate... ...updates ERP systems, and collaborates cross-functionally with internal teams and third-party logistics partners to maintain smooth...
...helping you build a more robust retirement strategy. Paid Personal Leave and Sick Leave: Based on the number of days worked. Telemedicine: Access to 1800MD telemedicine services at no cost. Summer Work Opportunities: Opportunities to pick up additional summer...
...program Jump in on other tasks as needed, as no two days are the same! Requirements: ~1-2 years call center experience ~ Live in the Nashville area ~ After training, if you choose to work remotely, youll need to provide your own laptop and headset....
...About the Position Ensemble Schools is seeking a fun, experienced, and professional Piano Teacher to teach part-time at Hix Brothers Music School, our Geneva, IL location . We are looking for teachers who will instruct IN PERSON! Teachers can set their availability...