Position: Medical Support Assistant
Location: 100% onsite
Duration: 1 year contract
Overview: We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by the VA Eastern Colorado Health Care System. MSAs provide critical front-line administration support across outpatient clinics, virtual care services, and the Office of Community Care.
Responsibilities :
• Customer service, appointment scheduling, and records management
• Answer phones, greet Veteran patients, schedule appointments and consults
• Help determine a clinic's daily needs, and verify and update insurance information
Required Qualifications:
• Minimum 6+ months of customer service experience
• 1+ year of clerical, call center, or healthcare administrative experience
• High school diploma or GED required
• Proficient with medical terminology
• Typing speed of 50 words per minute or more
• Ability to pass a federal background check
• Reliable internet for a remote work environment
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