Job Description

(On-site, Manufacturing / Build-to-Order Environment)

We’re partnering with an industry leader in high-performance, build-to-order manufacturing—known for innovation, craftsmanship, and premium-quality engineering—as they enter their next growth phase, strengthening structure, process discipline, and data-driven production management.

They’re seeking a Director / General Manager of Operations to be the central operational leader, taking day-to-day oversight from the founders and building scalable systems while preserving a strong craftsmanship culture.

What You’ll Lead

• Day-to-day production, purchasing, and facility operations for standard products and full custom builds
• Production review cadence and KPI dashboards; develop simple, actionable reporting for teams and managers
• Labor planning and productivity to hit throughput and on-time delivery targets
• ERP-driven workflows across production, purchasing, inventory, and accounting
• Accurate work order creation, closure, and invoicing in sync with accounting and month-end close
• Process documentation – turning tribal knowledge into structured, repeatable processes
• Continuous improvement to increase throughput, reduce delays, and boost efficiency
• Purchasing & inventory strategy to ensure availability while minimizing excess stock
• Cross-functional communication between sales, production, purchasing, and accounting
• Facility maintenance, safety, and infrastructure improvements

What We’re Looking For

• 7+ years operations or general management in manufacturing or build-to-order environments
• Proven leadership of production teams and purchasing operations
• Strong ERP experience (work orders, purchasing, inventory, accounting integration)
• Background in process improvement, scaling operations, and structured production management
• Experience building KPI reporting and performance management systems
• Financial / month-end close coordination experience preferred
• Strong leadership, communication, and problem-solving skills
• Thrives in a fast-growth, hands-on manufacturing environment

What Success Looks Like

• Proactive management of production data and early issue detection
• Streamlined ERP workflows with minimal manual workarounds
• On-time work order completion and invoicing
• Smooth, timely month-end closes
• Clear communication and alignment across departments
• Efficient, safe, and well-maintained facilities
• Founders freed from daily operational firefighting

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