Job Description

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities.

Required Education and Experience

• Experience with food safety quality assurance, required
• Microsoft Excel experience, required
• Knowledge with Food Safety Management Systems, preferred
• Safe Quality Foods Certified, preferred
• HACCP Certified, preferred
• GFSI Certified, preferred
• PCQI Certified, preferred
• Training and facilitation skills

Responsibilities

• Supports the maintenance and continuous improvement of the overall FSMS quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
• Provide support on key regulatory, customer, and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance with GMPs, food safety processes, customer requirements, and regulations
• Be a customer point of contact for QA related issues/initiatives as assigned.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Assist in the review, monitoring, and maintenance of the Food Safety Management System
• Meet regulatory requirements relevant to their daily operations
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc. daily
• Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g.
• Operators, QA Tech I, QA Tech II, etc.)
• Other projects and duties as assigned

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Our Organization is an equal opportunity employer.

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