Job Description

Event & Experience Manager

Full-Time | Tampa, FL (In-Person) | $60,000 - $75,000

About MG Enterprises

MG Enterprises is a high-growth coaching company serving entrepreneurs nationwide through transformational events, masterminds, and VIP experiences. We're an excellence-driven, faith-based company where you'll operate with autonomy; your creative thinking and execution will directly shape client experiences and business outcomes.

The Role

The Event & Experience Manager owns strategic planning, creative direction, and flawless execution of all company events; from intimate VIP experiences to large-scale fulfillment events serving 100-500 attendees. You'll have complete ownership of this function, working from established systems and vendor relationships while continuously innovating and improving event experiences. This role requires significant autonomy, strategic thinking, vision, and meticulous execution.

Responsibilities

Strategic Event Ownership & Execution

• Own and implement the overall event strategy, ensuring alignment with organizational goals and content objectives
• Conceptualize and design innovative event experiences that enhance client transformation and support business objectives
• Oversee the entire event life cycle from concept to execution for 4 annual fulfillment events, national attraction events, studio and VIP experiences
• Maintain and enhance existing event playbooks, vendor lists, and detailed checklists
• Create compelling event concepts and "wow moments" that differentiate our experiences

Cross-Functional Coordination & Communication

• Coordinate with various departments to ensure all aspects of events are covered
• Collaborate effectively with internal teams and external partners throughout the event lifecycle
• Work closely with speakers and content creators to design agendas and environments that support learning
• Serve as primary liaison between all stakeholders to ensure seamless execution
• Communicate clearly and concisely across all levels of the organization

Operational Excellence & Logistics Management

• Handle day-to-day administration of events including order placements, detailed run of show creation and review, vendor logistics, travel planning, restaurant reservations, registration counts, and issue resolution
• Research, source, and negotiate with vendors to ensure timely delivery of services and materials while managing event budgets
• Maintain and optimize existing vendor relationships while identifying opportunities for improvement
• Lead on-site coordination, including setup, vendor management, room counts, signage coordination, run of show execution, and breakdown
• Ensure all event documentation and systems remain current and accessible

Attendee Experience & Engagement

• Serve as the primary point of contact, ensuring a welcoming and approachable presence for all guests
• Proactively seek opportunities to create memorable "wow moments," including greeting guests personally by name as they arrive
• Oversee the registration process and manage attendee databases with meticulous accuracy
• Create personalized experiences for VIP clients through thoughtful touches and anticipation of needs
• Handle difficult conversations with vendors when necessary to ensure smooth operations and positive experiences
• Create similarly positive experiences for speakers, presenters, and VIP clients

Risk Management & Problem-Solving

• Identify potential risks, create contingency plans, and solve issues that arise during planning and execution phases
• Think on your feet and make quick decisions to handle any issues that arise during events
• Maintain calm under pressure while ensuring seamless event experiences
• Prevent recurring issues through systematic problem identification and solution implementation

Operational Communications

• Send pre-event logistics communications covering registration details, what to bring, schedule, and venue information
• Manage post-event feedback requests and attendee follow-up
• Handle all operational attendee communications throughout the event lifecycle
• Ensure clear, timely information delivery across all event touchpoints

Continuous Improvement & Reporting

• Timely submission of post-event reports with key metrics, lessons learned, and specific recommendations for improvement
• Proactively bring fresh ideas and innovations for future events based on previous experiences
• Collect and analyze attendee feedback to continuously refine event experiences
• Document recurring issues and implement solutions to prevent future occurrences
• Enhance existing systems and playbooks based on learnings from each event

Results

• Execute events that consistently receive 95%+ attendee and stakeholder satisfaction ratings
• Actively engage with guests to create positive and memorable experiences, addressing inquiries and needs promptly
• Maintain or come under budget while delivering exceptional experiences that enhance brand reputation
• Deliver zero fundamental failures (registration, food quality, A/V, materials, seating, comfort)
• Proactively identify and resolve potential issues before they impact attendee experience
• Generate actionable insights and improvement recommendations after each event
• Operate with complete autonomy, requiring minimal leadership involvement in execution

Requirements

Experience & Demonstrated Skills

• 3-5 years managing business or learning events for 100-500 people across multiple days
• Proven track record designing memorable event experiences and bringing innovative ideas to event planning
• Experience managing event budgets of $50K-$200K+ with demonstrated fiscal responsibility
• Strong project management skills with proficiency in tools like Notion, Asana, or similar platforms
• Excellent verbal and written communication skills; ability to articulate ideas clearly and concisely

Core Competencies (Non-Negotiable)

• Meticulous attention to detail with strong organizational and multitasking abilities
• Ability to collaborate effectively with cross-functional teams and external partners
• Excellent communication skills across all formats and audiences
• Strong problem-solving skills with the ability to think on your feet and make quick decisions
• Innovative thinker who proactively brings fresh ideas and improvement recommendations
• Upbeat attitude with ability to work in a fast-paced environment with significant autonomy
• Ownership mentality takes full responsibility for outcomes, not just completing tasks
• Calm under pressure with ability to maintain composure when things don't go as planned

Logistics

• Based in Tampa, FL—in-person role with office presence required
• Travel required approximately 5-8 times annually for events nationwide
• Flexible schedule most weeks, with longer hours during event weeks (evening/weekend availability needed)
• Must be available for day-before event setup and after-event breakdown

What Makes This Different

This is full ownership of a complete business function with established systems to build from. You'll inherit comprehensive vendor lists, proven playbooks, and functional processes—then make them better. You're not maintaining someone else's standards; you're setting new ones. After each event, you're expected to identify what worked, what didn't, and what should change. This requires strategic thinking, not just task execution. You'll operate with significant autonomy once you prove your capability, with minimal leadership involvement in day-to-day decisions.

Compensation

• Salary: $60,000 - $75,000 based on experience

Work Environment

• Hybrid schedule: 2 days in-office weekly (standard weeks)
• Flexible hours outside of event execution periods
• High autonomy with minimal oversight once capability is proven
• Direct access to leadership for operational decisions

MG Enterprises Core Values

Elevated Character: Show up as the best version of yourself, embodying humility, accountability, and a team-first attitude. Be open to feedback, prioritize what's right over who's right.

Any Means Necessary: Serve the mission first and your role second. Be flexible and adaptable, approaching your job with anything, everything, or nothing at all.

Outcome Autonomy: Own the results, focus on solutions, and solve problems proactively.

Dynamic Excellence: Strive for excellence over execution. We don't settle for mediocrity but the highest quality within given constraints.

How to Apply

Submit your application including:

• Resume highlighting relevant event management experience
• To apply, fill out the application form here:

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